Careers

LEVEL UP IN A FAST-PACED WORLD         

Great people create great results. At GENUINE, you’ll work alongside experts, solve complex challenges and gain hands-on experience in digital commerce. If you’re ready to make an impact, you’re in the right place.

BEYOND THE 9-TO-5

We don’t just hire talent—we cultivate it. At GENUINE, you’ll take on challenges and grow your expertise.

Step up, stand out

We challenge you to grow by giving you meaningful projects and real responsibility.

Your work matters

Hard work and smart ideas don’t go unnoticed—they drive real change.

Think global, act local

Work with colleagues from around the world in a dynamic, collaborative environment.

Ready from Day One

Kickstart your journey with structured training, immersive onboarding, and ongoing learning to keep you ahead.

Be part of what’s next

E-commerce and social commerce are changing fast—be at the forefront.

Decide & move fast

Short decision-making processes empower you to make an impact without the red tape.
What our colleagues say
David Mathias
Creator Manager

“Working at GENUINE gives me great insights into the world of social commerce. It’s really interesting to meet and work with so many different people here, and overall, it’s a lot of fun."

Twiggy Cui
Account Manager

"Being part of Genuine has given me the incredible opportunity to work with global brands and explore innovative ways to bridge Chinese e-commerce strategies with the European market. This journey has not only allowed me to grow professionally but also to contribute to meaningful cross-border connections and impactful results."

Michelle Wassmuth
Brand Manager

“Working at GENUINE has been an incredible journey of personal growth and learning. The work culture here is truly special. My colleagues and I are always a true team.”

01/04
Explore why industry leaders rely on GENUINE for e-commerce excellence.
If you're ready for new challenges, we’d love to get to know you. Let’s find out if we’re a great match.

READY TO MAKE YOUR MOVE?

Send your Application

Email your resume and a short intro to jobs@genuine-asia.com. Tell us why you want to join GENUINE.
01

Meet the Team

If there’s a fit, we’ll invite you for a conversation to learn more about your experience and aspirations.
02

Welcome Aboard

Once everything aligns, we’ll guide you through the onboarding process and get you set up for success.
03

JOBS

Let’s create something great together.
Social Commerce Operations Manager - France - TikTok Shop
Full Time
Cologne
Responsibilites

We’re looking for you!

TikTok is changing how the world shops, and you’ll be at the center of that revolution. As our Social Commerce Operations Manager (m/f/d), you aren’t just managing a backend—you are building the bridge between viral content and real-world commerce. Based in the heart of Cologne, you will be the secret weapon for our creator community, turning "Likes" into "Leads" and "Views" into "Volume." If you want to stop just watching trends and start scaling them, this is your front-row seat to the future of the creator economy.

You are eager to learn and be at the forefront of the most exiting e-commerce development in the past 15 years?

Join one of Europe’s most sought-after TikTok Shop agencies and take ownership of the operational execution and creator management.


  • Affiliate Ecosystem Management: Orchestrate the end-to-end creator lifecycle, from strategic scouting and onboarding to managing high-volume sample logistics and partnership health.
  • Trend & Insights Synthesis: Monitor social commerce shifts and FYP dynamics to translate emerging trends into actionable content briefs for our creator network.
  • Content Quality Assurance: Audit and optimize short-form video assets to ensure seamless product integration, high-conversion "Yellow Basket" placement, and brand alignment.
  • Storefront Governance: Ownership of the digital storefront’s integrity, including catalog optimization, real-time inventory synchronization, and pricing strategy execution.
  • Platform Compliance & Performance: Safeguard "Shop Health" by maintaining 100% adherence to TikTok’s fulfillment SLAs and navigating complex platform policies.
Qualifications
  • Platform Native: Deep, intuitive understanding of TikTok’s algorithm, short-form video hooks, and the social-to-commerce conversion path.
  • Linguistic Mastery: C2 French for high-stakes partner relations and professional English for internal collaboration.
  • Operational Rigor: A background or mindset rooted in precision, capable of managing complex, multi-layered data sets and logistics pipelines.
  • Technical Agility: Fast-tracked ability to master e-commerce architectures (TikTok Seller Center, Shopify, ERP systems).
  • Location: Based in or ready to join our team in Cologne.

What’s In It For You
  • Front-Row Seats to the Future: Join the #1 TikTok Shop partner in Germany. You won’t just be watching social commerce grow; you’ll be the one building it across Europe for the world’s most iconic brands.
  • A "Day One" Culture: We move fast. Enjoy an international, high-vibe team environment where your ideas don't get stuck in meetings—they get executed.
  • Direct Impact, Zero Red Tape: Work in a flat hierarchy where you collaborate directly with seasoned experts and have the autonomy to own your projects.
  • The Cologne Lifestyle: Our modern HQ is located right in the heart of Cologne, surrounded by the city's best energy (and coffee).
  • Serious Growth: Whether it’s client management, creative production, or deep-dive e-commerce, you’ll be gaining a toolkit that is currently the most in-demand in the global marketing industry.
  • Team Spirit: We work hard, but we celebrate even harder with regular team events and an appreciative, open atmosphere.

The Bottom Line

We are the largest TikTok Shop partner in Europe, and we are looking for someone to help us bridge the gap between creative production and modern e-commerce. If you’re ready to lead the social commerce revolution in Europe, we’re ready for you.

About Us:

GENUINE is one of Germany's leading TikTok Shop partners with offices in Shanghai, Cologne, Hong Kong, and Berlin. Our team brings more than nine years of experience from the social commerce market in China and Southeast Asia. GENUINE was founded in 2017 by Damian Maib in Shanghai. There, we helped German brands gain a successful foothold in China and position their products in front of millions of consumers. Since 2025, we have also been active in Europe, assisting leading companies in setting up their TikTok Shops.

We look forward to receiving your application and potentially welcoming you to our innovative team, where you'll have the opportunity to thrive professionally while contributing to exciting projects in one of the world's most promising markets. Ready to make your next career move a Genuine one?
Email us at jobs@genuine-commerce.com to get started!

Social Commerce Operations Manager – Germany - TikTok Shop
Full Time
Cologne
Responsibilites

We’re looking for you!

TikTok is changing how the world shops, and you’ll be at the center of that revolution. As our Social Commerce Operations Manager (m/f/d), you aren’t just managing a backend—you are building the bridge between viral content and real-world commerce. Based in the heart of Cologne, you will be the secret weapon for our creator community, turning "Likes" into "Leads" and "Views" into "Volume." If you want to stop just watching trends and start scaling them, this is your front-row seat to the future of the creator economy.

You are eager to learn and be at the forefront of the most exiting e-commerce development in the past 15 years?

Join one of Europe’s most sought-after TikTok Shop agencies and take ownership of the operational execution and creator management.


  • Affiliate Ecosystem Management: Orchestrate the end-to-end creator lifecycle, from strategic scouting and onboarding to managing high-volume sample logistics and partnership health.
  • Trend & Insights Synthesis: Monitor social commerce shifts and FYP dynamics to translate emerging trends into actionable content briefs for our creator network.
  • Content Quality Assurance: Audit and optimize short-form video assets to ensure seamless product integration, high-conversion "Yellow Basket" placement, and brand alignment.
  • Storefront Governance: Ownership of the digital storefront’s integrity, including catalog optimization, real-time inventory synchronization, and pricing strategy execution.
  • Platform Compliance & Performance: Safeguard "Shop Health" by maintaining 100% adherence to TikTok’s fulfillment SLAs and navigating complex platform policies.

Qualifications
  • Platform Native: Deep, intuitive understanding of TikTok’s algorithm, short-form video hooks, and the social-to-commerce conversion path.
  • Linguistic Mastery: C2 German for high-stakes partner relations and professional English for internal collaboration.
  • Operational Rigor: A background or mindset rooted in precision, capable of managing complex, multi-layered data sets and logistics pipelines.
  • Technical Agility: Fast-tracked ability to master e-commerce architectures (TikTok Seller Center, Shopify, ERP systems).
  • Location: Based in or ready to join our team in Cologne.
What’s In It For You
  • Front-Row Seats to the Future: Join the #1 TikTok Shop partner in Germany. You won’t just be watching social commerce grow; you’ll be the one building it across Europe for the world’s most iconic brands.
  • A "Day One" Culture: We move fast. Enjoy an international, high-vibe team environment where your ideas don't get stuck in meetings—they get executed.
  • Direct Impact, Zero Red Tape: Work in a flat hierarchy where you collaborate directly with seasoned experts and have the autonomy to own your projects.
  • The Cologne Lifestyle: Our modern HQ is located right in the heart of Cologne, surrounded by the city's best energy (and coffee).
  • Serious Growth: Whether it’s client management, creative production, or deep-dive e-commerce, you’ll be gaining a toolkit that is currently the most in-demand in the global marketing industry.
  • Team Spirit: We work hard, but we celebrate even harder with regular team events and an appreciative, open atmosphere.

The Bottom Line

We are the largest TikTok Shop partner in Germany, and we are looking for someone to help us bridge the gap between creative production and modern e-commerce. If you’re ready to lead the social commerce revolution in Europe, we’re ready for you.

About Us:

GENUINE is one of Germany's leading TikTok Shop partners with offices in Shanghai, Cologne, Hong Kong, and Berlin. Our team brings more than nine years of experience from the social commerce market in China and Southeast Asia. GENUINE was founded in 2017 by Damian Maib in Shanghai. There, we helped German brands gain a successful foothold in China and position their products in front of millions of consumers. Since 2025, we have also been active in Germany, assisting leading companies in setting up their TikTok Shops.

We look forward to receiving your application and potentially welcoming you to our innovative team, where you'll have the opportunity to thrive professionally while contributing to exciting projects in one of the world's most promising markets. Ready to make your next career move a Genuine one?
Email us at jobs@genuine-commerce.com to get started!

Growth Manager TikTok Shop – Germany
Full Time
Cologne
Responsibilites

We’re looking for you!

TikTok Shop is changing how the world shops, and you’ll be at the center of that revolution.

GENUINE is the leading architect of Social Commerce in Europe, and we are looking for a Growth Manager (1–3 years experience) to join our Cologne hub. In this role, you will be the strategic pulse of our most prestigious global accounts, acting as the primary link between world-class brand heritage and the high-velocity TikTok ecosystem. This is a rare opportunity to move beyond traditional account management and actively define how global icons win in the "shoppertainment" era.

Join one of Europe’s most sought-after TikTok Shop agencies and take ownership of the operational execution and creator management.

  • Strategic Account Ownership: Lead the roadmap for a premier global brand on TikTok Shop. You are responsible for the account strategy, pricing alignment, and maintaining a healthy P&L for their German presence.
  • Client & Stakeholder Management: Serve as the central point of contact for the brand’s TikTok Shop-Team, ensuring reliable communication and aligning their international vision with local market execution.
  • Content & Live Coordination: Oversee the planning and quality control of short-form video and livestream formats, ensuring they meet the brand’s high standards while performing within the platform’s algorithm.
  • TikTok Platform Partnership: Maintain a professional, close collaboration with TikTok Shop representatives to stay ahead of platform updates, troubleshoot challenges, and implement best practices for your client.
  • Performance Reporting: Monitor key account metrics and translate data into clear, actionable recommendations that support the client’s growth and brand goals.

Qualifications
  • Experience: 1–3 years of professional experience in E-commerce, Account Management, or Digital Marketing. You’ve successfully managed brands or projects in a digital sales environment.
  • Linguistic Mastery: Native-level German (C2) and ideally professional fluency in English are essential for navigating both local and global stakeholder needs.
  • Content Intuition: A solid understanding of what makes high-quality video and live shopping content, specifically for a premium brand audience.
  • Organized & Analytical: Strong business acumen with a structured approach to managing budgets, timelines, and account performance.
  • Location: Based in or relocating to Cologne.
What’s In It For You
  • Front-Row Seats to the Future: Join the #1 TikTok Shop partner in Germany. You won’t just be watching social commerce grow; you’ll be the one building it across Europe for the world’s most iconic brands.
  • A "Day One" Culture: We move fast. Enjoy an international, high-vibe team environment where your ideas don't get stuck in meetings—they get executed.
  • Direct Impact, Zero Red Tape: Work in a flat hierarchy where you collaborate directly with seasoned experts and have the autonomy to own your projects.
  • The Cologne Lifestyle: Our modern HQ is located right in the heart of Cologne, surrounded by the city's best energy (and coffee).
  • Serious Growth: Whether it’s client management, creative production, or deep-dive e-commerce, you’ll be gaining a toolkit that is currently the most in-demand in the global marketing industry.
  • Team Spirit: We work hard, but we celebrate even harder with regular team events and an appreciative, open atmosphere.

The Bottom Line

We are the largest TikTok Shop partner in Europe, and we are looking for someone to help us bridge the gap between creative production and modern e-commerce. If you’re ready to lead the social commerce revolution in Europe, we’re ready for you.

About Us:

GENUINE is one of Germany's leading TikTok Shop partners with offices in Shanghai, Cologne, Hong Kong, and Berlin. Our team brings more than nine years of experience from the social commerce market in China and Southeast Asia. GENUINE was founded in 2017 by Damian Maib in Shanghai. There, we helped German brands gain a successful foothold in China and position their products in front of millions of consumers. Since 2025, we have also been active in Europe, assisting leading companies in setting up their TikTok Shops.

We look forward to receiving your application and potentially welcoming you to our innovative team, where you'll have the opportunity to thrive professionally while contributing to exciting projects in one of the world's most promising markets. Ready to make your next career move a Genuine one?
Email us at jobs@genuine-commerce.com to get started!

TikTok Shop Creator Manager – Germany
Full Time
Cologne
Responsibilites

We’re looking for you!

TikTok Shop is changing how the world shops, and you’ll be at the center of that revolution.

GENUINE is Germany’s leading TikTok Shop partner, and we are looking for a Creator Manager (m/f/d) to join our Cologne hub. You won't just manage lists; you will own the affiliate strategy for a selection of our core brands. Your mission is to build an elite circle of creators, coach them to high performance, and act as a creative director who translates TikTok trends into scalable sales formats.

Join one of Europe’s most sought-after TikTok Shop agencies and take ownership of the operational execution and creator management.


  • Portfolio Ownership: Act as the dedicated specialist for a few core brands, managing the end-to-end creator strategy and ensuring brand-aligned performance.
  • Trend & Format Development: Proactively identify emerging TikTok trends and develop new, high-conversion content formats to keep our brands ahead of the "For You Page" curve.
  • Performance Coaching: Mentor and "upskill" our affiliate partners by providing hooks, trend insights, and content audits to maximize conversion and ROI.
  • Strategic Curation: Identify and onboard high-potential creators, building long-term, high-volume relationships rather than one-off transactions.
  • Creative Briefing: Translate brand objectives into sharp, performance-driven briefs that empower creators to produce "TikTok-native" content that sells.
  • Platform Alliance: Collaborate daily with TikTok Shop representatives to stay ahead of algorithm shifts and leverage beta features for your brand portfolio.

Qualifications
  • Experience: First experience in Influencer Marketing, Talent Management, or Social Media with a focus on results-driven partnerships.
  • Creative Intuition: A "platform native" who can spot a trend before it peaks and has the vision to turn it into a repeatable content format.
  • The "Coach" Mindset: A deep understanding of TikTok hooks, social-to-commerce conversion, and how to optimize creator content.
  • Linguistic Mastery: Native-level German (C2) for creator trust and professional English for global internal coordination.
  • Location: Based in or relocating to Cologne.
What’s In It For You
  • Front-Row Seats to the Future: Join the #1 TikTok Shop partner in Germany. You won’t just be watching social commerce grow; you’ll be the one building it across Europe for the world’s most iconic brands.
  • A "Day One" Culture: We move fast. Enjoy an international, high-vibe team environment where your ideas don't get stuck in meetings—they get executed.
  • Direct Impact, Zero Red Tape: Work in a flat hierarchy where you collaborate directly with seasoned experts and have the autonomy to own your projects.
  • The Cologne Lifestyle: Our modern HQ is located right in the heart of Cologne, surrounded by the city's best energy (and coffee).
  • Serious Growth: Whether it’s client management, creative production, or deep-dive e-commerce, you’ll be gaining a toolkit that is currently the most in-demand in the global marketing industry.
  • Team Spirit: We work hard, but we celebrate even harder with regular team events and an appreciative, open atmosphere.

The Bottom Line

We are looking for a creative strategist who understands that on TikTok, content is the store. If you can bridge the gap between viral trends and measurable sales, we look forward to your application.

About Us:

GENUINE is one of Germany's leading TikTok Shop partners with offices in Shanghai, Cologne, Hong Kong, and Berlin. Our team brings more than nine years of experience from the social commerce market in China and Southeast Asia. GENUINE was founded in 2017 by Damian Maib in Shanghai. There, we helped German brands gain a successful foothold in China and position their products in front of millions of consumers. Since 2025, we have also been active in Europe, assisting leading companies in setting up their TikTok Shops.

We look forward to receiving your application and potentially welcoming you to our innovative team, where you'll have the opportunity to thrive professionally while contributing to exciting projects in one of the world's most promising markets. Ready to make your next career move a Genuine one?
Email us at jobs@genuine-commerce.com to get started!

TikTok Shop Creator Manager – France
Full Time
Cologne
Responsibilites

We’re looking for you!

TikTok Shop is changing how the world shops, and you’ll be at the center of that revolution.

GENUINE is Germany’s leading TikTok Shop partner, and we are looking for a Creator Manager (m/f/d) to join our Cologne hub. You won't just manage lists; you will own the affiliate strategy for a selection of our core brands. Your mission is to build an elite circle of creators, coach them to high performance, and act as a creative director who translates TikTok trends into scalable sales formats.

Join one of Europe’s most sought-after TikTok Shop agencies and take ownership of the operational execution and creator management.


  • Portfolio Ownership: Act as the dedicated specialist for a few core brands, managing the end-to-end creator strategy and ensuring brand-aligned performance.
  • Trend & Format Development: Proactively identify emerging TikTok trends and develop new, high-conversion content formats to keep our brands ahead of the "For You Page" curve.
  • Performance Coaching: Mentor and "upskill" our affiliate partners by providing hooks, trend insights, and content audits to maximize conversion and ROI.
  • Strategic Curation: Identify and onboard high-potential creators, building long-term, high-volume relationships rather than one-off transactions.
  • Creative Briefing: Translate brand objectives into sharp, performance-driven briefs that empower creators to produce "TikTok-native" content that sells.
  • Platform Alliance: Collaborate daily with TikTok Shop representatives to stay ahead of algorithm shifts and leverage beta features for your brand portfolio.

Qualifications
  • Experience: First experience in Influencer Marketing, Talent Management, or Social Media with a focus on results-driven partnerships.
  • Creative Intuition: A "platform native" who can spot a trend before it peaks and has the vision to turn it into a repeatable content format.
  • The "Coach" Mindset: A deep understanding of TikTok hooks, social-to-commerce conversion, and how to optimize creator content.
  • Linguistic Mastery: Native-level French (C2) for creator trust and professional English OR German for global internal coordination.
  • Location: Based in or relocating to Cologne.
What’s In It For You
  • Front-Row Seats to the Future: Join the #1 TikTok Shop partner in Germany. You won’t just be watching social commerce grow; you’ll be the one building it across Europe for the world’s most iconic brands.
  • A "Day One" Culture: We move fast. Enjoy an international, high-vibe team environment where your ideas don't get stuck in meetings—they get executed.
  • Direct Impact, Zero Red Tape: Work in a flat hierarchy where you collaborate directly with seasoned experts and have the autonomy to own your projects.
  • The Cologne Lifestyle: Our modern HQ is located right in the heart of Cologne, surrounded by the city's best energy (and coffee).
  • Serious Growth: Whether it’s client management, creative production, or deep-dive e-commerce, you’ll be gaining a toolkit that is currently the most in-demand in the global marketing industry.
  • Team Spirit: We work hard, but we celebrate even harder with regular team events and an appreciative, open atmosphere.

The Bottom Line

We are looking for a creative strategist who understands that on TikTok, content is the store. If you can bridge the gap between viral trends and measurable sales, we look forward to your application.

About Us:

GENUINE is one of Germany's leading TikTok Shop partners with offices in Shanghai, Cologne, Hong Kong, and Berlin. Our team brings more than nine years of experience from the social commerce market in China and Southeast Asia. GENUINE was founded in 2017 by Damian Maib in Shanghai. There, we helped German brands gain a successful foothold in China and position their products in front of millions of consumers. Since 2025, we have also been active in Europe, assisting leading companies in setting up their TikTok Shops.

We look forward to receiving your application and potentially welcoming you to our innovative team, where you'll have the opportunity to thrive professionally while contributing to exciting projects in one of the world's most promising markets. Ready to make your next career move a Genuine one?
Email us at jobs@genuine-commerce.com to get started!

Growth Manager TikTok Shop – France
Full Time
Cologne
Responsibilites

We’re looking for you!

TikTok Shop is changing how the world shops, and you’ll be at the center of that revolution.

GENUINE is the leading architect of Social Commerce in Europe, and we are looking for a Growth Manager (1–3 years experience) to join our Cologne hub. In this role, you will be the strategic pulse of our most prestigious global accounts, acting as the primary link between world-class brand heritage and the high-velocity TikTok ecosystem. This is a rare opportunity to move beyond traditional account management and actively define how global icons win in the "shoppertainment" era.

Join one of Europe’s most sought-after TikTok Shop agencies and take ownership of the operational execution and creator management.


  • Strategic Account Ownership: Lead the roadmap for a premier global brand on TikTok Shop. You are responsible for the account strategy, pricing alignment, and maintaining a healthy P&L for their Italian presence.
  • Client & Stakeholder Management: Serve as the central point of contact for the brand’s TikTok Shop-Team, ensuring reliable communication and aligning their international vision with local market execution.
  • Content & Live Coordination: Oversee the planning and quality control of short-form video and livestream formats, ensuring they meet the brand’s high standards while performing within the platform’s algorithm.
  • TikTok Platform Partnership: Maintain a professional, close collaboration with TikTok Shop representatives to stay ahead of platform updates, troubleshoot challenges, and implement best practices for your client.
  • Performance Reporting: Monitor key account metrics and translate data into clear, actionable recommendations that support the client’s growth and brand goals.

Qualifications
  • Experience: 1–3 years of professional experience in E-commerce, Account Management, or Digital Marketing. You’ve successfully managed brands or projects in a digital sales environment.
  • Linguistic Mastery: Native-level French (C2) and professional fluency in English OR German are essential for navigating both local and global stakeholder needs.
  • Content Intuition: A solid understanding of what makes high-quality video and live shopping content, specifically for a premium brand audience.
  • Organized & Analytical: Strong business acumen with a structured approach to managing budgets, timelines, and account performance.
  • Location: Based in or relocating to Cologne.
What’s In It For You
  • Front-Row Seats to the Future: Join the #1 TikTok Shop partner in Germany. You won’t just be watching social commerce grow; you’ll be the one building it across Europe for the world’s most iconic brands.
  • A "Day One" Culture: We move fast. Enjoy an international, high-vibe team environment where your ideas don't get stuck in meetings—they get executed.
  • Direct Impact, Zero Red Tape: Work in a flat hierarchy where you collaborate directly with seasoned experts and have the autonomy to own your projects.
  • The Cologne Lifestyle: Our modern HQ is located right in the heart of Cologne, surrounded by the city's best energy (and coffee).
  • Serious Growth: Whether it’s client management, creative production, or deep-dive e-commerce, you’ll be gaining a toolkit that is currently the most in-demand in the global marketing industry.
  • Team Spirit: We work hard, but we celebrate even harder with regular team events and an appreciative, open atmosphere.

The Bottom Line

We are the largest TikTok Shop partner in Europe, and we are looking for someone to help us bridge the gap between creative production and modern e-commerce. If you’re ready to lead the social commerce revolution in Europe, we’re ready for you.

About Us:

GENUINE is one of Germany's leading TikTok Shop partners with offices in Shanghai, Cologne, Hong Kong, and Berlin. Our team brings more than nine years of experience from the social commerce market in China and Southeast Asia. GENUINE was founded in 2017 by Damian Maib in Shanghai. There, we helped German brands gain a successful foothold in China and position their products in front of millions of consumers. Since 2025, we have also been active in Europe, assisting leading companies in setting up their TikTok Shops.

We look forward to receiving your application and potentially welcoming you to our innovative team, where you'll have the opportunity to thrive professionally while contributing to exciting projects in one of the world's most promising markets. Ready to make your next career move a Genuine one?
Email us at jobs@genuine-commerce.com to get started!

Growth Manager Beauty TikTok Shop – Germany
Full Time
Cologne
Responsibilites

We’re looking for you!

TikTok Shop is changing how the world shops, and you’ll be at the center of that revolution.

GENUINE is the leading architect of Social Commerce in Europe, and we are looking for a Growth Manager (1–3 years experience) for our most prestigious to join our Cologne hub. In this role, you will be the strategic pulse of our most prestigious global accounts, acting as the primary link between world-class brand heritage and the high-velocity TikTok ecosystem. This is a rare opportunity to move beyond traditional account management and actively define how global icons win in the "shoppertainment" era.

Join one of Europe’s most sought-after TikTok Shop agencies and take ownership of the operational execution and creator management.


  • Strategic Account Ownership: Lead the roadmap for a premier global brand on TikTok Shop. You are responsible for the account strategy, pricing alignment, and maintaining a healthy P&L for their German presence.
  • Client & Stakeholder Management: Serve as the central point of contact for the brand’s TikTok Shop-Team, ensuring reliable communication and aligning their international vision with local market execution.
  • Content & Live Coordination: Oversee the planning and quality control of short-form video and livestream formats, ensuring they meet the brand’s high standards while performing within the platform’s algorithm.
  • TikTok Platform Partnership: Maintain a professional, close collaboration with TikTok Shop representatives to stay ahead of platform updates, troubleshoot challenges, and implement best practices for your client.
  • Performance Reporting: Monitor key account metrics and translate data into clear, actionable recommendations that support the client’s growth and brand goals.
Qualifications
  • Experience: 1–3 years of professional experience in E-commerce, Account Management, or Digital Marketing. You’ve successfully managed brands or projects in a digital sales environment.
  • Linguistic Mastery: Native-level German (C2) and ideally professional fluency in English are essential for navigating both local and global stakeholder needs.
  • Content Intuition: A solid understanding of what makes high-quality video and live shopping content, specifically for a premium brand audience.
  • Organized & Analytical: Strong business acumen with a structured approach to managing budgets, timelines, and account performance.
  • Location: Based in or relocating to Cologne.
What’s In It For You
  • Front-Row Seats to the Future: Join the #1 TikTok Shop partner in Germany. You won’t just be watching social commerce grow; you’ll be the one building it across Europe for the world’s most iconic brands.
  • A "Day One" Culture: We move fast. Enjoy an international, high-vibe team environment where your ideas don't get stuck in meetings—they get executed.
  • Direct Impact, Zero Red Tape: Work in a flat hierarchy where you collaborate directly with seasoned experts and have the autonomy to own your projects.
  • The Cologne Lifestyle: Our modern HQ is located right in the heart of Cologne, surrounded by the city's best energy (and coffee).
  • Serious Growth: Whether it’s client management, creative production, or deep-dive e-commerce, you’ll be gaining a toolkit that is currently the most in-demand in the global marketing industry.
  • Team Spirit: We work hard, but we celebrate even harder with regular team events and an appreciative, open atmosphere.

The Bottom Line

We are the largest TikTok Shop partner in Europe, and we are looking for someone to help us bridge the gap between creative production and modern e-commerce. If you’re ready to lead the social commerce revolution in Europe, we’re ready for you.

About Us:

GENUINE is one of Germany's leading TikTok Shop partners with offices in Shanghai, Cologne, Hong Kong, and Berlin. Our team brings more than nine years of experience from the social commerce market in China and Southeast Asia. GENUINE was founded in 2017 by Damian Maib in Shanghai. There, we helped German brands gain a successful foothold in China and position their products in front of millions of consumers. Since 2025, we have also been active in Europe, assisting leading companies in setting up their TikTok Shops.

We look forward to receiving your application and potentially welcoming you to our innovative team, where you'll have the opportunity to thrive professionally while contributing to exciting projects in one of the world's most promising markets. Ready to make your next career move a Genuine one?
Email us at jobs@genuine-commerce.com to get started!

TikTok Shop Creator Manager Beauty – Germany
Full Time
Cologne
Responsibilites

We’re looking for you!

TikTok Shop is changing how the world shops, and you’ll be at the center of that revolution.

GENUINE is Germany’s leading TikTok Shop partner, and we are looking for a Creator Manager (m/f/d) for our most prestigious Beauty Clients to join our Cologne hub. You won't just manage lists; you will own the affiliate strategy for a selection of our core brands. Your mission is to build an elite circle of creators, coach them to high performance, and act as a creative director who translates TikTok trends into scalable sales formats.

Join one of Europe’s most sought-after TikTok Shop agencies and take ownership of the operational execution and creator management.


  • Portfolio Ownership: Act as the dedicated specialist for a few core brands, managing the end-to-end creator strategy and ensuring brand-aligned performance.
  • Trend & Format Development: Proactively identify emerging TikTok trends and develop new, high-conversion content formats to keep our brands ahead of the "For You Page" curve.
  • Performance Coaching: Mentor and "upskill" our affiliate partners by providing hooks, trend insights, and content audits to maximize conversion and ROI.
  • Strategic Curation: Identify and onboard high-potential creators, building long-term, high-volume relationships rather than one-off transactions.
  • Creative Briefing: Translate brand objectives into sharp, performance-driven briefs that empower creators to produce "TikTok-native" content that sells.
  • Platform Alliance: Collaborate daily with TikTok Shop representatives to stay ahead of algorithm shifts and leverage beta features for your brand portfolio.

Qualifications
  • Experience: First experience in Influencer Marketing, Talent Management, or Social Media with a focus on results-driven partnerships.
  • Creative Intuition: A "platform native" who can spot a trend before it peaks and has the vision to turn it into a repeatable content format.
  • The "Coach" Mindset: A deep understanding of TikTok hooks, social-to-commerce conversion, and how to optimize creator content.
  • Linguistic Mastery: Native-level German (C2) for creator trust and professional English for global internal coordination.
  • Location: Based in or relocating to Cologne.
What’s In It For You
  • Front-Row Seats to the Future: Join the #1 TikTok Shop partner in Germany. You won’t just be watching social commerce grow; you’ll be the one building it across Europe for the world’s most iconic brands.
  • A "Day One" Culture: We move fast. Enjoy an international, high-vibe team environment where your ideas don't get stuck in meetings—they get executed.
  • Direct Impact, Zero Red Tape: Work in a flat hierarchy where you collaborate directly with seasoned experts and have the autonomy to own your projects.
  • The Cologne Lifestyle: Our modern HQ is located right in the heart of Cologne, surrounded by the city's best energy (and coffee).
  • Serious Growth: Whether it’s client management, creative production, or deep-dive e-commerce, you’ll be gaining a toolkit that is currently the most in-demand in the global marketing industry.
  • Team Spirit: We work hard, but we celebrate even harder with regular team events and an appreciative, open atmosphere.

The Bottom Line

We are looking for a creative strategist who understands that on TikTok, content is the store. If you can bridge the gap between viral trends and measurable sales, we look forward to your application.

About Us:

GENUINE is one of Germany's leading TikTok Shop partners with offices in Shanghai, Cologne, Hong Kong, and Berlin. Our team brings more than nine years of experience from the social commerce market in China and Southeast Asia. GENUINE was founded in 2017 by Damian Maib in Shanghai. There, we helped German brands gain a successful foothold in China and position their products in front of millions of consumers. Since 2025, we have also been active in Europe, assisting leading companies in setting up their TikTok Shops.

We look forward to receiving your application and potentially welcoming you to our innovative team, where you'll have the opportunity to thrive professionally while contributing to exciting projects in one of the world's most promising markets. Ready to make your next career move a Genuine one?
Email us at jobs@genuine-commerce.com to get started!

Social Commerce Operations Manager Beauty – Germany
Full Time
Cologne
Responsibilites

We’re looking for you!

TikTok is changing how the world shops, and you’ll be at the center of that revolution. As our Social Commerce Operations Manager (m/f/d) for our most prestigious Beauty clients, you aren’t just managing a backend—you are building the bridge between viral content and real-world commerce. Based in the heart of Cologne, you will be the secret weapon for our creator community, turning "Likes" into "Leads" and "Views" into "Volume." If you want to stop just watching trends and start scaling them, this is your front-row seat to the future of the creator economy.

You are eager to learn and be at the forefront of the most exiting e-commerce development in the past 15 years?

Join one of Europe’s most sought-after TikTok Shop agencies and take ownership of the operational execution and creator management.


  • Affiliate Ecosystem Management: Orchestrate the end-to-end creator lifecycle, from strategic scouting and onboarding to managing high-volume sample logistics and partnership health.
  • Trend & Insights Synthesis: Monitor social commerce shifts and FYP dynamics to translate emerging trends into actionable content briefs for our creator network.
  • Content Quality Assurance: Audit and optimize short-form video assets to ensure seamless product integration, high-conversion "Yellow Basket" placement, and brand alignment.
  • Storefront Governance: Ownership of the digital storefront’s integrity, including catalog optimization, real-time inventory synchronization, and pricing strategy execution.
  • Platform Compliance & Performance: Safeguard "Shop Health" by maintaining 100% adherence to TikTok’s fulfillment SLAs and navigating complex platform policies.

Qualifications
  • Platform Native: Deep, intuitive understanding of TikTok’s algorithm, short-form video hooks, and the social-to-commerce conversion path.
  • Linguistic Mastery: C2 German for high-stakes partner relations and professional English for internal collaboration.
  • Operational Rigor: A background or mindset rooted in precision, capable of managing complex, multi-layered data sets and logistics pipelines.
  • Technical Agility: Fast-tracked ability to master e-commerce architectures (TikTok Seller Center, Shopify, ERP systems).
  • Location: Based in or ready to join our team in Cologne.

What’s In It For You
  • Front-Row Seats to the Future: Join the #1 TikTok Shop partner in Germany. You won’t just be watching social commerce grow; you’ll be the one building it across Europe for the world’s most iconic brands.
  • A "Day One" Culture: We move fast. Enjoy an international, high-vibe team environment where your ideas don't get stuck in meetings—they get executed.
  • Direct Impact, Zero Red Tape: Work in a flat hierarchy where you collaborate directly with seasoned experts and have the autonomy to own your projects.
  • The Cologne Lifestyle: Our modern HQ is located right in the heart of Cologne, surrounded by the city's best energy (and coffee).
  • Serious Growth: Whether it’s client management, creative production, or deep-dive e-commerce, you’ll be gaining a toolkit that is currently the most in-demand in the global marketing industry.
  • Team Spirit: We work hard, but we celebrate even harder with regular team events and an appreciative, open atmosphere.

The Bottom Line

We are the largest TikTok Shop partner in Germany, and we are looking for someone to help us bridge the gap between creative production and modern e-commerce. If you’re ready to lead the social commerce revolution in Europe, we’re ready for you.

About Us:

GENUINE is one of Germany's leading TikTok Shop partners with offices in Shanghai, Cologne, Hong Kong, and Berlin. Our team brings more than nine years of experience from the social commerce market in China and Southeast Asia. GENUINE was founded in 2017 by Damian Maib in Shanghai. There, we helped German brands gain a successful foothold in China and position their products in front of millions of consumers. Since 2025, we have also been active in Germany, assisting leading companies in setting up their TikTok Shops.

We look forward to receiving your application and potentially welcoming you to our innovative team, where you'll have the opportunity to thrive professionally while contributing to exciting projects in one of the world's most promising markets. Ready to make your next career move a Genuine one?
Email us at jobs@genuine-commerce.com to get started!

Social Commerce Designer for TikTok
Full Time
Cologne
Responsibilites

You are a creative Designer passionate about e-Commerce and Social Media with a strong understanding of how visuals perform on social platforms and how design supports e commerce and product driven campaigns. You enjoy working on creator content events and TikTok Shop activations and you know how to translate brand stories into high impact social visuals.

You think social first and understand how design needs to adapt to fast moving platforms trends and different client needs.

  • Design visual assets for TikTok Shop campaigns, creator events and product launches
  • Create platform native designs for TikTok and other short form social channels
  • Develop event visuals that work for social media, live content and on site setups
  • Translate brand guidelines into effective social media and e commerce visuals
  • Design key visuals templates decks and mockups for client projects
  • Collaborate closely with creators, strategists and account managers
  • Adapt designs quickly across multiple clients products and campaigns
Qualifications
  • 1-2+ years experience as a Visual Designer Brand Designer or Designer with a connection to Social Media or ECommerce
  • Strong understanding of social media design and e commerce content
  • Experience working on campaigns products or events
  • A portfolio showing applied design work across social media and brand contexts
  • Ability to design for creators trends and platform native formats
  • Confident using Figma, Adobe Creative Suite or similar tools
  • Comfortable working in a fast paced agency environment
What’s In It For You
  • Front-Row Seat to Modern Marketing: Work with forward-thinking brands at the intersection of design, social media and commerce
  • Fast-Moving, Hands-On Culture: Your ideas won’t get lost in decks—they’ll be designed, tested and launched.
  • Creative Freedom & Responsibility: Flat hierarchies, short decision paths and real ownership over your projects.
  • The Cologne Lifestyle: A modern HQ right in the heart of Cologne, surrounded by the city’s creative energy.
  • Serious Growth: Develop your skills across branding, social media design, performance creatives and digital campaigns - some of the most in-demand capabilities in today’s market.
  • Team Spirit: We work hard, support each other and celebrate wins together with regular team events and an open, appreciative culture.

The Bottom Line

We’re looking for a designer who understands that great design is not decoration. It’s communication, positioning and impact. If you want to create visuals that truly move brands forward, we’d love to hear from you.

About Us

GENUINE is one of Germany's leading TikTok Shop partners with offices in Shanghai, Cologne, Hong Kong, and Berlin. Our team brings more than nine years of experience from the social commerce market in China and Southeast Asia. GENUINE was founded in 2017 by Damian Maib in Shanghai. There, we helped German brands gain a successful foothold in China and position their products in front of millions of consumers. Since 2025, we have also been active in Europe, assisting leading companies in setting up their TikTok Shops.

We look forward to receiving your application and potentially welcoming you to our innovative team, where you'll have the opportunity to thrive professionally while contributing to exciting projects in one of the world's most promising markets. Ready to make your next career move a Genuine one?
Email us at jobs@genuine-commerce.com to get started!

LET’S CLEAR THINGS UP!

A new role is a big step. Let’s chat and make sure it’s the right one for you.
FAQs

More questions? We have additional answers for you.

How much operational effort is required from our brand's side?

Our goal is to provide full relief for your internal teams through our "Fully Managed" model. We take over the entire end-to-end TikTok Shop management—from technical setup and product catalog optimization to daily creator communication. As your operational partner, we lead the entire process independently, while you maintain full control through strategic performance reports.

How do you identify and manage the right influencers for our TikTok Shop?

We implement a scalable creator affiliate strategy that goes far beyond traditional influencer marketing. Leveraging our extensive network, we continuously identify and onboard creators who produce authentic, high-converting content for your brand. We manage the entire affiliate ecosystem, including briefing, sample logistics, and performance tracking, to ensure maximum visibility within the TikTok "For You" feed.

What makes your TikTok Shop livestreaming concept so effective?

Livestreaming is the engine of social commerce. We operate a professional live backend and execute an "Always-On" strategy. This means we produce high-frequency live sessions with trained hosts who present your products in real-time and drive immediate sales within the stream. By combining entertainment with sales psychology, we maximize conversion rates directly inside the TikTok app.

Do you assist with logistics and integration with TikTok FBT?

Yes, a seamless customer experience doesn't end at the "buy" button. We support brands in the strategic integration of logistics solutions like "Fulfilled by TikTok" (FBT) or coordinate the interfaces with your existing ERP systems. We ensure that your fulfillment processes meet the high standards and fast delivery promises of TikTok Shop to maintain excellent shop ratings and customer satisfaction.

How do you ensure that sales-driven content aligns with our brand equity?

We understand that brand equity is a top priority for established companies. That is why we develop a customized content strategy for every client that harmonizes sales pressure with your specific brand guidelines. Through dedicated creator groups, we ensure that only partners who truly understand your brand values represent you. This allows us to leverage TikTok's viral dynamics without compromising your long-term brand identity.

Why choose a specialized TikTok Shop partner over a traditional media agency?

Traditional agencies often focus solely on reach and clicks. As a specialized social commerce partner, we optimize the entire funnel within the platform—from the initial video hook and creator engagement to the final checkout in the shop backend. We combine technical platform expertise with performance marketing and operational excellence to establish TikTok as a measurable and profitable sales channel for your business.